By Khaula Ahmad on Fri 03 May 2024
in
Sales
Mastering the balance between customer acquisition and retention is challenging for any business. Currently, the scales tip towards acquisition despite 65% of business coming from existing customers for most companies according to Forbes – in this blog we’ll explore why this is and how to use it to your advantage.
By Eleanor Akester on Tue 30 April 2024
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Wholesale & Distribution
In the world of business-to-business (B2B) commerce, customer retention is paramount. For wholesalers, distributors, and manufacturers, building long-lasting relationships with clients is not just a goal; it's a necessity for sustained growth and success. In this blog, we'll delve into eight proven B2B customer retention strategies tailored specifically for wholesalers, distributors, and manufacturers.
By Imogen Lloyd on Wed 23 August 2023
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Sales
Centralising your B2B sales strategy around a single channel might be bringing in new business, but have you ever considered expanding your outreach? Discover the benefits of a multi-channel approach and start implementing the 4 best practices for omnichannel sales success.
By Eleanor Akester on Tue 15 August 2023
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CRM
CRM software plays a pivotal role in the success of wholesalers, manufacturers, and distributors by streamlining operations, enhancing customer satisfaction, and boosting revenue. However, selecting the right CRM is a complex decision that can significantly impact business outcomes. This article delves into the top five mistakes that businesses in these industries often make when choosing a CRM system.
By Imogen Lloyd on Fri 28 July 2023
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CRM
Optimising ROI on your CRM system is only achievable when you put time and effort into the setup process. A CRM system that’s populated with accurate data from the get-go will deliver the best long-term results, so here are some of our best practices for successful CRM setup.
By Imogen Lloyd on Thu 20 July 2023
in
Manufacturing
Explore the possibilities that are unlocked with factory automation and find out how you can optimise manufacturing operations without expanding your team. This guest article with Unleashed dives into all things AI and shows you exactly how automation can transform your business.
By Olivia Smith on Wed 12 July 2023
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Sales
Learn how to create a customer journey map for the benefit of both your customers and your company. This guide is the definitive resource for anyone looking to improve their B2B business’s customer experience and set up a customer-centric, foolproof strategy.
By Eleanor Akester on Fri 07 July 2023
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CRM
If you’re constantly switching between browsers and none of your systems communicate with each other, it’s time to start looking at integrated solutions. Discover the merits of a CRM solution that integrates with your Inventory Management system and reap the benefits of a stock-aware Sales team.
By Imogen Lloyd on Tue 04 July 2023
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Sales
B2B businesses often make the same sales mistakes time and time again, slowing their profits and over-complicating their sales process. If your sales growth is plateauing and you’re in need of a sales process overhaul, it’s time to understand the 4 most common sales blunders and how to avoid them.
By ProspectSoft on Thu 29 June 2023
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CRM
When there are so many CRM systems to choose from, it can be difficult to know which system is right for you. Get a side-by-side comparison of the top-rated CRM vendors so you can weigh up your options and find the best CRM for your business - free CRM Comparison Guide included!